Never have I experienced such extraordinary customer service. When you visit Holiday Time you get far more than simply the best price available (by far cheaper than anything I had found online during my previous research) you get a friendly, informative and enjoyable experience to start your holiday off in all the right directions. I booked a trip to Marakech, Morocco through Holiday Time as a Valentine’s present to my girlfriend and Yousif went above and beyond what I expected, he gave me an incredible price, talked me through every stage, showed me countless pictures and told me the best things to do and see while in Marrakech. This already is brilliant service but this is far from where he stopped. He created and printed a lovely card with all the flight details and decorated it with pictures of Morocco and romantic images. Absolutely unbelievable levels of dedication to providing the best customer service, now just 60 days away from my holiday I consider Yousif more than just my travel agent. He is now someone I would consider a friend and I will not hesitate every year to return and book my holidays through him and Holiday Time, in fact he’s already helping me plan my next adventure travelling round Thailand! Thanks so much Yousif and Holiday Time for all your help and I would 100% recommend to anyone looking to book a holiday be it a weekend break, your honeymoon or even your gap year excursions.0
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